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WHERE'S MY MISSING ITEM?
It might be on pre-order. Check your order confirmation email or your shipping invoice to see if any items are listed as pre-order. Still unsure? Email us
WHERE'S MY RETURN?
Returns take 7-21 days to reach us, and we process your refund within 3-5 business days once we get it. If it's been 31 days since you sent it in, please email us at and we'll sort it out for you.
WHERE'S MY REFERRAL LINK?
That's easy. Login to your account, and visit the perks page.
Customer Support Email: [email protected]
Customer Support Phone Number: 86755.532.2810
Care Hours: Monday-Thursday, 10am-6pm ET, and 10am-2pm ET on Fridays.
You can also find us on live chat on newlashua.com. You'll see the pop-up on the lower left-hand side of your screen. Come say hi!